Delivery Information

DELIVERY TIME FOR GARMENTS

Generally, outfits are available for delivery in the below mentioned times. For more accurate turnaround time info or priority order service please contact customer service.

  • Casual Dresses, Kurtis and Dresses with light embellishments: 1 to 2 Weeks
  • Evening Wear, Party Wear, Sarees, Anarkalis: 2 to 3 Weeks
  • Special Occassions, Heavily embellished dresses: 4 to 5 Weeks
  • Wedding/Bridal Dresses: 5 to 7 Weeks

PAYMENT OPTIONS AND BILLING

We accept cash or direct deposits in our following account 

  • Account Title :: Javeria Zeeshan
  • Bank Name: United Bank Limited
  • Account Number: 101-5740-8
  • Branch Code: 0949
  • City: Karachi
  • Bank Address: Clifton Branch Karachi Pakistan
  • Swift Code: UNILPKKA

EXPRESS SHIPPING SERVICE

We use FedEx / DHL to ship to virtually any address in the world between 2 - 4 working days from the date of dispatch. Generally all orders are dispatched from our warehouse as per turnaround time mentioned in section 1 above except when there is a delay from the supplier. JVs Couture cannot be held responsible for delays that may occur during transit or delays from the supplier, however we shall notify you if we are aware of any foreseeable delays, in which case we will offer you an alternative product or a refund.

SHIPPING CHARGES

We ship worldwide but shipping charges are applied per product and vary from country to country. 
Shipping & Handling Charges usually range from US$ 45 to US$ 250 depending on number of suits and package weight.

RETURN POLICY

We have no refund or exchange policy for products shipped outside Karachi.JVs Couture will not be responsible for any inaccuracies in the final product (your custom order) in lieu of the measurements provided. Please note that before dispatching an order, we take photographs of each measurement part of the dress and keep them in record so that if any misfit case arise we first investigate it by checking measurements from our library. We do not accept returns or exchanges of custom orders. If they are sent incorrect, defective or not fit in accordance to the size ordered we'll offer you a freefix.

At JVs Couture, we want you to be delighted every time you shop with us. You can always return items if they are defective or sent incorrect. Please know that you must provide us a written record of the reason for return or exchange within 24 hours of receiving the item. Custom, Oversize, or hazardous items cannot be returned. Items that have been used will not be accepted as returns or exchanges. Items which have any stains, emit, body odours or perfume scents, have any kind of marks, damages or water stains will not be accepted for returns or exchanges. 

Please Note : there is no refund for shipping and handling charges. 
However if there are any issues with our products you are always welcome to visit us in Karachi for alterations without any charge.

LISTING AND DESCRIPTIONS

JVs Couture makes every effort to ensure that the product descriptions and photographs provided on this web site are accurate and life-like. Whilst the reproduction of colours and styles contained on the photographs shown on this website are as accurate as image and photographic processing will allow, JVs Couture cannot accept responsibility for slight variances in colour or style. However, as the actual colours you see will depend on your monitor, VGA card, resolution of your computer, browser used. We cannot guarantee that your monitor's display of any colour will be accurate.

ORDER CANCELLATION

You can cancel an order within 24 hours from the receipt of the payment and no charges will be dedcuted and you will get a full refund if the order is cancelled within 24 hours from the receipt of payment. If you would like to cancel an order after 24 hours then processing charges and admin charges for refund will apply. If a custom order has already been processed and you wish to cancel it after 24 hours then there might be additional charges which will be calculated and you will be informed of the final charges which will be dedcuted from your payment.